kwikwa.com Cancellation/Refund Policy

This policy is designed to be fair and reasonable, ensuring customers feel secure in their transactions with Kwikwa.com, as well as protecting the company from potential abuse of the refund process.

• Trial Period

  At Kwikwa.com, new users can take advantage of a 14-day free trial to fully explore the features of the Basic Plan without the need to provide credit card information or worry about any charges during the trial period.

• Subscription Services

  After the free trial, if you decide to subscribe to any of Kwikwa.com’s paid services, kindly note that refunds are not applicable. We offer the free trial to allow you to experience all our services before deciding to commit to the Kwikwa.com platform. If you find that the services do not meet your expectations, you have the flexibility to cancel your free trial at any time without incurring any charges. However, once you have subscribed to a Kwikwa.com plan, refunds are not possible. You can avoid future charges by canceling your subscription before the next billing cycle. We appreciate your understanding.

• Non-Refundable Services

  All services provided by Kwikwa.com, including charges for a Kwikwa.com Plan, WhatsApp Conversation Credits (WCCs), Add-ons, or any third-party integrations, are non-refundable. This policy is due to the nature of the services and the costs incurred by Kwikwa.com to provide them.

• Technical Issues

  If a user encounters ongoing technical difficulties that hinder their ability to effectively use the service, and if Kwikwa.com's support team confirms these issues, Kwikwa.com may, at its discretion, provide a partial or full refund. If there is any additional information that is needed from me, such as my name, company information, dates, phone number, and so on, use placeholders like "[item]".

• Unauthorized Charges

  In the event of any unauthorized or fraudulent charges, it is important to reach out to Kwikwa.com support right away. Once such claims have been confirmed, Kwikwa.com will promptly provide a full refund.

• Cancellation Policy

  A customer can terminate their membership at any moment. Nonetheless, the termination will take place at the conclusion of the present billing period, and the customer will not get their money back for the rest of the subscription term, unless there are exceptional situations that will be evaluated on a situation-specific basis.

• Contact and Support

  For any refund-related queries, users are encouraged to contact Kwikwa.com’s customer support team, which is committed to providing efficient and personalized assistance.

• Refund Process

  To request a refund, users should write to us at support@kwikwa.com The request must include the transaction details and a clear explanation of the reason for the refund request.

• Policy Amendments

  Kwikwa.com reserves the right to modify this refund policy at any time, and the changes will be effective immediately upon posting the updated policy on the Kwikwa.com website.

• Legal Compliance

  This refund policy complies with the local laws and regulations where Kwikwa.com operates. Users are also encouraged to review the Terms of Service and Privacy Policy for a comprehensive understanding of their rights and obligations.

  for any queries please contact Logicview It Solutions (OPC) private Limited www.logicview.in